Pilot Team

Ideal for temporary operations in a foreign country, it enables local and hiring that can scale quickly as needed. Popular among IT consulting firms and system integrators that need to have their own team in place, and only when projects are active. It is also used as a strategic way to validate the region before committing to a permanent operation.

It avoids setup and permanent costs while reducing operating expenses. The local vendor handles setup, recruitment, office space, administrative tasks, and local payments, leveraging economies of scale to optimize efficiency.

The Pilot Team soft-landing option is ideal for short-term or trial initiatives, offering agility and a faster reaction time. It is known in other countries as Incubator Subsidiary, Managed Team, Managed GCC, and Micro Capability Centers as a Service.

Not all companies have the budget to subsidize a foreign expansion and face the potential risks and costs of the local learning curve. Because of this, some companies keep running endless analysis for possible outcomes, delaying a potential opportunity. Using the Pilot Team option enables these companies to validate their assumptions first, by running temporary operations for specific initiatives and projects, before committing large resources.

  • Should we have more volume to justify it? How much?
  • What opportunities could open with our customers?
  • Is the level of Talent what we are looking for?
  • What would be our actual costs? In the first year?
  • What mistakes others have made that we are not aware of?
This approach also benefits those companies that operate globally and need to have presence for a certain period of time in the foreign country, either to support a global customer locally, or to deliver services to one of their customers in North America. These small operations that benefit of economies of scale, enables critical elements of innovation: agility, scalability, cost-efficiency and versatility. According to ISG, these Provider-managed micro capability centers are emerging as catalysts for innovation. Because they are agile, cost-effective and scalable, these centers embody the spirit of continuous evolution and disruption inherent to the digital economy.

How it works

The local vendor creates and oversees a temporary operation for the foreign company. This includes collaborative setup planning, recruiting and screening specialized talent, hiring, securing temporary facilities, legal documentation (compliance), and procuring necessary items and logistics, such as travel. By hiring one vendor that has all the capabilities and infrastructure in place instead of hiring multiple firms that subcontract others, it further lowers total costs and risk exposure.

While the team is hired under the local vendor’s entity, they are managed by the foreign company, as it is their team. The customer has the option to hire them as permanent employees and eventually, transfer the workforce to their own newly formed Mexican entity.

This approach enables our customers to add Mexico’s operational capabilities to the organization that are on stand-by and can scale when needed, and not before, benefiting from an as-a-Service framework.

Why Everscale for the IT Industry

Everscale specializes in the IT Industry, to enable our customers to bypass the initial learning curve of the local market and enhance the likelihood of success of their local initiatives. The Pilot Team model allows customers to launch operations quickly; however, its effectiveness depends on understanding the local industry, for example, where is the top embedded software talent for the automotive industry or knowing which skills to assess to secure experienced SAP localization consultants for a successful rollout. Our end-to-end assistance enable customers to efficiently manage their own local operations and allows them to avoid working with a potential competitor—a common practice in the past when temporary specialized teams were required.

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