What’s in a Name? GCC-as-a-Service, Micro Capability Center, GBS, CoEs, Subsidiary-as-a-Service, and More
Global expansion is no longer limited to large enterprises—but the terminology used to describe new foreign operations has become confusing. Are companies launching a Global Capability Center, a CoE, a Micro Capability Center, or simply a regional office? The distinction between frameworks like Subsidiary-as-a-Service (SUBaaS) and functions like GCC or GBS is often overlooked, slowing clarity and execution. As nearshore strategies in Mexico grow, Micro Capability Centers—lean, agile teams under SUBaaS—are emerging as the preferred model. Getting the terminology right ensures alignment, realistic expectations, and scalable growth.